Nagd 88 Privacy Policy – Your Information Is Completely Safe

Nagd 88 (hereinafter referred to as "we", "us", or "the platform") is a licensed online gaming and betting service for users in Bangladesh. We understand how important your personal information is to you, which is why nagd 88 upholds the highest standards in protecting your privacy.

This Privacy Policy applies when you use our services through our website (nagd88.im), mobile app, or any other digital platform. Please read it carefully before registering.

• Although this policy is written in Bengali, the English version will prevail for legal interpretation.
• You will be notified at your registered email address of any significant changes to this policy.
• If you have any questions, contact us at support@nagd88.im.

Nagd 88 only collects information that is necessary to provide its services and ensure security. No unnecessary data is collected.

Every reason we collect your data is clearly stated below. We never use your information beyond its declared purpose.

• Account Management: To keep your account active, ensure login security, and verify your identity.
• Payment processing: To process deposits and withdrawals securely and prevent financial fraud.
• Customer support: To resolve your issues and provide effective support.
• Security assurance: To detect unauthorized account access, fraud, or suspicious activity.
• Legal obligations: To meet licensing and regulatory authority requirements.
• Service improvement: For statistical analysis to improve the platform experience.
• Contact: To send you important updates, bonus offers, and security alerts.

Nagd 88 does not sell your data to any third party. However, data may be shared in certain limited circumstances to deliver our services.

• Payment processors: Limited information is shared with Mobile Pay, nagad & banks for transaction verification purposes.
• Game providers: Only the information required to manage your gaming session is shared — your personal identity is never disclosed.
• Law enforcement agencies: Information may be disclosed in response to a court order or legal obligation.
• Security Partner: Limited, encrypted data is shared with fraud detection services.

The nagd 88 website and app use cookies and similar technologies. Cookies are small data files stored on your device.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your language, theme, and other preferences. These are optional.
• Analytics cookies: To understand which pages are used most. All data is anonymized.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

We have implemented both technical and organizational measures to protect your data — this is not just a statement; security is enforced at every level.

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-factor authentication (2FA): An additional verification step when signing into your account.
• Regular security audits: Third-party specialists conduct regular audits of our systems.
• Restricted Access: Your information is only accessible to authorized staff on a need-to-know basis.
• Data backup: Data is backed up across multiple secure locations.
• Incident response plan: A plan is in place to respond swiftly to any security incident.

You have important rights over your personal data, and nagd 88 respects every one of them.

To exercise any of your rights, email us at support@nagd88.im. We will respond within 30 days of receiving your request.

We don't hold your information any longer than necessary. However, certain data must be retained for a specified period for legal reasons.

• Account information: For the duration of account activity and 5 years after closure.
• Transaction records: Up to 7 years, in accordance with financial regulatory requirements.
• Gaming history: Up to 2 years after account closure.
• Communication records: Support conversations are retained for up to 2 years.

Once the designated retention period ends, data is securely deleted.

Nagd 88 is strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is mandatory during the registration process.
• If a minor's account is identified, it will be immediately closed and all associated data permanently deleted.
• If you suspect a minor you know is using this platform, please let us know.

This Privacy Policy may be updated to reflect business changes, new technologies, or legal requirements. When changes are made, we take the following steps.

• You will be notified at your registered email address at least 30 days before any significant changes take effect.
• The "Last updated" date at the top of the page will be revised.
• If you do not agree to the updated policy, you may request that your account be closed.

If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us.

• Email: support@nagd88.im
• Live chat: Log in to the platform and send us a message through the chat window
• Response time: We typically respond within 24–48 hours